About the position

This position is primarily responsible for partnering with Business Banking teammates collect documents required prior to loan closing, produce loan documents through the bank’s internal documentation system and ensure loan closing requirements are met. Position Accountabilities Ability to work effectively independently and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy. Supports other teams within the department Understanding team processes and procedures and provide updates and/or improvements Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank’s BSA/AML Policy and Procedures Order flood certification, title insurance, and other required third party information to insure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements Proactively communicate loan status with Business Banking Managers and Assistants throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed Must have a thorough understanding of commercial lending documentation (real estate, unsecured and simple secured loans) for proper generation of needed documents (credit agreements, promissory notes, renewals, etc.) and closing Creates loan documentation for the most complex Business Banking transactions. Acts as an advisor to Business Banking Specialists I on the proper way to document loans. Creates all required loan documents, Ensures loan is funded properly Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements Prepare general ledger entries and/or wire transfers as needed Ensure excellent service is provided to our internal partners and customers. Identifies and resolves issues within assigned team Performs all other job duties as assigned and provide assistance to support team Provide high degree of professionalism and confidentiality in handling and having access to sensitive information. Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities Ensure daily production goals are met and maintains quality Proactively research potential issues and provide solutions; executing as appropriate and managing up Participate on projects Complete a Quality Assurance review to ensure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements is present Proactively communicate loan status with loan officers throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed Conduct automated and manual tests to ensure system updates are performing as intended Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements Ensure loan documentation is scanned accurately (Post Closing) Process, review, research, and file Loan Documentation, including notes, disclosures, security agreements, collateral and other documents. (Post-Closing)

Responsibilities

• Ability to work effectively independently and be a team player
• Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy.
• Supports other teams within the department
• Understanding team processes and procedures and provide updates and/or improvements
• Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank’s BSA/AML Policy and Procedures
• Order flood certification, title insurance, and other required third party information to insure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements
• Proactively communicate loan status with Business Banking Managers and Assistants throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed
• Must have a thorough understanding of commercial lending documentation (real estate, unsecured and simple secured loans) for proper generation of needed documents (credit agreements, promissory notes, renewals, etc.) and closing
• Creates loan documentation for the most complex Business Banking transactions.
• Acts as an advisor to Business Banking Specialists I on the proper way to document loans.
• Creates all required loan documents, Ensures loan is funded properly
• Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements
• Prepare general ledger entries and/or wire transfers as needed
• Ensure excellent service is provided to our internal partners and customers.
• Identifies and resolves issues within assigned team
• Performs all other job duties as assigned and provide assistance to support team
• Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
• Takes accountability for entire process from receipt of work to resolution and closure.
• Provide recommendations on areas of opportunities
• Ensure daily production goals are met and maintains quality
• Proactively research potential issues and provide solutions; executing as appropriate and managing up
• Participate on projects
• Complete a Quality Assurance review to ensure proper documentation and perfection of collateral in adherence of policies, procedures and regulatory requirements is present
• Proactively communicate loan status with loan officers throughout the process; respond to questions in a timely manner and notify all parties when additional information is needed
• Conduct automated and manual tests to ensure system updates are performing as intended
• Maintain thorough knowledge of documentation required to meet underwriting and compliance requirements
• Ensure loan documentation is scanned accurately (Post Closing)
• Process, review, research, and file Loan Documentation, including notes, disclosures, security agreements, collateral and other documents. (Post-Closing)

Requirements

• High School diploma or equivalent required.
• Minimum 3 years of commercial operations, loan processing or business lending experience required.
• Experience with MS Office Suite
• High level of accuracy and great attention to detail
• Excellent customer service skills
• Excellent oral and written communication skills
• Detail oriented and quality focused
• Flexible, able to adapt to change
• Ability to prioritize tasks and meet deadlines
• Able to handle multiple tasks
• Experience with loan operations processes.
• Familiar with loan documents
• Familiar with regulatory and legal requirements for loan operations

Nice-to-haves

• Banking/accounting/finance experience preferred
• nCino experience preferred
• nCino and TruStage knowledge preferred

Benefits

• This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
• General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits