Job title: Business Systems Analyst, Smartsheet Solutions (Remote - US) in Spokane, WA at Maximus
Company: Maximus
Job description: Description & RequirementsJoin our dynamic team as a Business Systems Analyst, Smartsheet Solutions and play a key role in transforming the way we work!In this role, you'll be the driving force behind the design, development, and support of innovative Smartsheet solutions that power our business goals. Collaborating with stakeholders across the organization, you'll deliver strategic and tactical reporting tools, solve operational challenges, and ensure our Smartsheet environment is secure, scalable, and aligned with privacy standards.If you're passionate about process improvement, data-driven solutions, and making a measurable impact-this is a remote opportunity for you!Why Maximus?At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities - Participate in training programs, workshops, and conferences.
- Licensures and Certifications - Maximus assumes the expenses associated with renewing licenses and certifications for its employees
Essential Duties and Responsibilities:- Apply strong analytical reasoning to understand end user's requirements and transforms them into operational application.
- Deliver results after thorough research of functional needs by collaborating and communicating with various stakeholders, both internal and external to the company.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report program implementation and project activity for Quality Assurance and contract compliance purposes.
- Design, develop, test and deploy new Smartsheet solutions as required to meet business needs.
- Maintain and support existing Smartsheet solutions, including modifications, enhancements and performance optimization
- Collaborate with multiple product teams, demonstrating flexibility and the ability to learn and adapt to new software platforms.
- Manage solution backlog and prioritize items with management to ensure continued alignment with business objectives.
- Manage system changes as requested by end users and clients, including documentation and communication of changes.
- Provide project oversight for systems enhancements, change requests and testing.
- Collaborate with business stakeholders to develop strategic and tactical reporting solutions that address current and future needs.
- Create ad-hoc reports and dashboards to maintain and analyze key data, providing insights for decision-making.
- Prepare and deliver solution demos and training to internal customers and executives as needed.
- Manage access controls and permissions for Smartsheet workspaces, ensuring data integrity and compliance with privacy policies.
- Create and maintain comprehensive documentation for Smartsheet solution design, configuration, and end-user instructions.
- Diagnose and resolve issues re
