Multi-Unit Operations Leadership | Fast-Luxe Café Concept
Location: Multi-Market Kansas (Travel Required)
Employment Type: Full-Time | Exempt
Reports To: Area Manager / President of Operations
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About LaMar’s Donuts & Coffee
LaMar’s Donuts & Coffee is a nationally recognized, premium donut and espresso brand known for handcrafted products made fresh daily and an elevated café experience. With a refreshed café design and a commitment to exceptional hospitality, LaMar’s is redefining the donut and coffee category. As we continue to grow across corporate and franchise markets, we are seeking experienced District Managers to lead multiple locations with operational excellence, people development, and brand integrity.
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The District Manager (DM) is responsible for the overall performance of multiple LaMar’s Donuts & Coffee locations within an assigned territory. This role ensures consistent execution of product quality, brand standards, financial performance, team development, guest experience, and cleanliness across all locations.
The ideal candidate is a hands-on, field-based leader who works side by side with store leadership. This individual has a proven track record managing three or more units, driving key performance indicators, coaching General Managers, and developing high-performing management teams in a fast-growth restaurant or café environment.
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Key Responsibilities
- Oversee 3 locations (corporate and/or franchise) within an assigned district
- Ensure consistent execution of LaMar’s Core Values, brand standards, product quality, cleanliness, service expectations, recipes, service model, and café presentation
- Conduct regular store visits, audits, and performance reviews
- Serve as the primary operational liaison between store leadership and corporate headquarters
People Leadership & Talent Development
- Recruit, train, coach, and mentor General Managers, Assistant Managers, and Shift Managers
- Build strong leadership benches and succession plans across all locations
- Drive accountability through performance scorecards and structured coaching
- Foster a culture rooted in hospitality, craftsmanship, accountability, and ownership
- Own districtlevel P&L performance and results
- Drive sales growth, labor optimization, COGS control, and EBITDA targets
- Monitor and improve key performance indicators, including: o Sales and traffic growth
- Labor percentage oFood and paper costs
- Guest satisfaction scores oHealth and safety compliance
- Partner with Finance and Operations teams to implement corrective action plans as needed
Operational Excellence & Brand Standards
- Ensure compliance with: o Food safety and sanitation standards
- Local, state, and federal labor laws oFranchise system requirements, where applicable
- Support new store openings, remodels, and market launches
- Execute corporate initiatives, operational systems, and technology upgrades
Franchise & Corporate Partnership (If Applicable)
- Serve as an operational advisor to franchisees within the assigned district
- Support and enforce franchise compliance, performance improvement, and growth readiness
- Uphold LaMar’s premium, gourmet, artisan brand positioning and guest promise
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Qualifications & Experience
- 5+ years of multiunit restaurant or café leadership experience
- Demonstrated success managing 3 to 15+ locations
- Strong P&L ownership and financial acumen
- Experience in fastpaced fastcasual, QSR, coffee, bakery, or fastluxe concepts
- Ability to travel extensively within assigned district, area, region, and multistate locations
- Strong leadership, communication, and coaching capabilities
- Experience working within a franchise environment
- Background in coffee, bakery, or scratchmade food concepts
- Experience supporting new store openings and rapid growth
- Datadriven mindset with comfort using dashboards, KPIs, and POS systems
- Ability to support 24hour/7day operations with open availability, including peak business days on Saturdays and Sundays
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- Brandfirst mindset with uncompromising quality standards
- High accountability and ownership mentality
- Calm, decisive leadership in fastpaced environments
- Strong people development and culturebuilding skills
- Entrepreneurial, growthoriented approach
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- Competitive base salary ranging from $80,000 to $110,000 annually
- Performancebased promotion opportunities
- Car allowance or mileage reimbursement
- Health, dental, and vision insurance
- Paid time off
- Growth opportunities within a rapidly expanding national brand
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- Be part of a categorydefining premium brand
- Make a direct impact at the multiunit leadership level
- Work closely with executive leadership
- Opportunity to grow into Area, Regional, Director, or VPlevel roles
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
After perfecting his original donut recipe as a teenager in 1933, Ray LaMar opened the first LaMar’s Donuts in a converted gas station in Kansas City, Missouri. What began as a single shop rooted in craftsmanship and quality has grown into a franchised brand with locations across Kansas, Missouri, Colorado, and Nebraska. LaMar’s Donuts has earned numerous accolades and favorable reviews from respected publications such as The New Yorker and Gourmet, and was the first donut brand to be reviewed and acclaimed by Zagat, the world’s most trusted restaurant guide. To this day, LaMar’s Donuts are known by many as “simply a better donut.” Visit LaMars.com for more information.
